SHIPPING [Return and Refund Policy]:-
At Corrugate4U, we strive to provide high-quality customized corrugated boxes, printed sheets, and duplex boxes to meet your packaging needs. Your satisfaction is our top priority. Please review our return and refund policy to understand how we handle requests for returns and refunds.
1. Return Eligibility
Due to the customized nature of our products, we generally do not accept returns unless the product you received is damaged, or not as per the specifications agreed upon during the order placement. In such cases, you are eligible to request a return under the following conditions:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- The request must be raised within 7 days of receipt of the product
2.Non-Returnable Items
We do not accept returns for the following products:
- Custom-designed or printed boxes as per your specifications.
- Products that have been used or
damaged after delivery.
- Any product that is returned without proper proof of purchase.
3. Requesting a Return
To initiate a return, please follow these steps:
- Contact us at [corrugate4you@gmail.com] or call us at [8505880577] within 7 days of receiving the product.
- Provide details of the issue along with photographic evidence of the defect or damage.
- Our team will review your request and, if eligible, provide further instructions on how to return the product.
4. Shipping for Returns
If your return is approved, we will provide instructions for returning the product. You will be responsible for paying the shipping costs for returning the product unless the return is due to our error (defective or incorrect item). Shipping costs are non-refundable.
5. Refunds
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- Approved Refunds: If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Partial Refunds: In some cases, only partial refunds may be granted (e.g., if the item is not in its original condition, is damaged, or is missing parts).
- Late or Missing Refunds: If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you still have not received your refund after 10 business days, please contact us at [Insert Email Address].
6. Cancellations
You may cancel your order within 24 hours of placing it, provided production has not yet begun. Once the manufacturing process has started, we cannot accept cancellations due to the customized nature of the products.
7. Exchange Policy
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [corrugate4you@gmail.com] with proof of the defect or damage.
8. Contact Information
For questions regarding returns, refunds, or cancellations, you can contact us at:
- Email: [corrugate4you@gmail.com]
- Phone: [8505880577]
- Address: [26/1944 syndicate colony sewa dham road mandoli near old toll plaza]